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  1. rkemp
  2. Proficloud
  3. Thursday, 20 September 2018

Hello, my customer is using our Cloud IOT gateway

Proficloud will be receiving data information from a Schneider M258 PLC on ETH Modbus. In this scenario we have an HMI where all machine operation is performed. In this same scenario was using the MGUARD Ord. N. 2903586 to perform 4G timing communication with proficloud cloud.

1. If Proficloud loses communication with the cloud and the buffer is full, Is necessary inform the operator that from that moment on, data will be lost because it is not connected to the network.

2. In Proficloud I have words of Network status operation?

3. In the interface Grafana being an open system could create or add plug-ins developed by other developers or until we create a specific plug-in for our follow-up?

4. In the Grafana interface is possible change background icons for example, to bring the system closer to our existing layouts ?

 

If is necessary, I can send the credentials of this customer

 

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<p>Atenciosamente / Best Regards,</p>
<p>Ricardo Kemp<br />PHOENIX CONTACT Indústria e Comércio Ltda.<br />Suporte Técnico Brasil<br />Rua Francisco Corazza, 20 a 100<br />Pq. Residencial da Lapa<br />05038-130 - São Paulo/SP - Brazil<br />Phone ++55 11 3871-6427<br />Mobile ++55 11 96844-1040<br />Fax ++55 11 3871-6401<br />mail to rkemp@phoenixcontact.com.br<br />http://www.phoenixcontact.com.br</p>
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Martin PLCnext Team Accepted Answer Pending Moderation
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Hi Ricardo,

I've asked one of our Proficloud experts here for advice, and I'll let you know as soon as I have an answer.

- Martin.

Phoenix Contact Electronics Headquarters - PLCnext Runtime Product Management and Support
  1. more than a month ago
  2. Proficloud
  3. # 1
gsnitz Accepted Answer Pending Moderation
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I would appreciate a follow up on this old question as the answers would be very useful to know. 

  1. more than a month ago
  2. Proficloud
  3. # 2
Arno PLCnext Team Accepted Answer Pending Moderation
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  1. If Proficloud loses communication with the cloud and the buffer is full, Is necessary inform the operator that from that moment on, data will be lost because it is not connected to the Network. -> The buffer is a FIFO Buffer. If the Buffer is full, the first data will be overwriten. You can set up the global buffersize and for the metric in the IoT Gateway WBM.
  2. In Proficloud I have words of Network status Operation? -> Do you mean, that you have a sign in proficloud whether data is send or not? If he means that. -> Yes, you can see it in your TSD Device Manager. If you click on the device, you see whether data is send and whether your device is online. When you see No metrics found. Please turn on the appliance, you see that no data is send to the proficloud.
  3. In the interface Grafana being an open system could create or add plug-ins developed by other developers or until we create a specific plug-in for our follow-up? -> Yeah, Garafana is an open System, and it is possible to add plugins. But we have to check whether the plugin is compatible with our datasource.
  4.  In the Grafana interface is possible change background icons for example, to bring the system closer to our existing layouts ? -> What changes should it be? I think in normal ways, no. It is our design for the proficloud.
  5. We would like know if is possible install the "Pie Chart" Plugin? -> It is installed.
  6. Is it possible customizer the logo and background? -> No, see 4.

 

Phoenix Contact Electronics Headquarter
  1. more than a month ago
  2. Proficloud
  3. # 3
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