Error identification 1:
In PLCnext Store a license activation is not executed correctly.
The activation process showes "WAITING_FOR_DEVICE" longer than 1 minute.
In the Store device view, "processing" is permanently displayed at the license. The license is not transferred to the device.
Error identification 2:
Use your browser and open the WBM of the device by entering the IP address. The following error message appears:
Error identification 3:
Use your browser and open the WBM of the device by entering the IP address. In the WBM, navigate to the Administration -> License Management location.
Here the situation is as follows:
Cause of "Query failed" situation : The write permissions for the folder "Config" are not set correctly.
You can fix this error as follows:
Recommended procedure:
- Perform a type 1 reset. It is best to use the PLCnext Engineer for this. Afterwards a license activation is possible again. License activations already scheduled in the store will finish.
Hint:
The IP address is then again default 192.168.1.10
Your project is deleted.
The store service is deactivated
Your regtoken must be renewed. ( Proficloud.NET -> My Appliances -> select correct UUID -> Press "Reset Regtoken" )
Procedure 1 without a type 1 reset (Not recommended) :
- Creating the root user with the comand with Putty >> sudo passwd root
- delete the User-config folder with Putty. Use root rights (>> su -) >> rm /media/rfs/rw/upperdir/opt/plcnext/config/ -r
- Exit root User and Lock the root User >> sudo passwd -l root
- Reboot the device. >> reboot
Procedure 2 without a type 1 reset (Not recommended) :
- Creating the root user with the comand with Putty >> sudo passwd root
- Change access permissions for SSH
- Option 1: Change the line "#PermitRootLogin yes" to "PermitRootLogin yes" in the file /etc/ssh/sshd_config
- Option 2: Use the following command alternatively to the file change >> sed -i "/#PermitRootLogin/s/^#//" /etc/ssh/sshd_config && /etc/init.d/sshd restart
- Use winSCP to copy all elements from "/media/rfs/ro/opt/plcnext/config" to "/opt/plcnext/config".
- Exit root User and Lock the root User >> sudo passwd -l root
- Reboot the device.
