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  1. cris
  2. Proficloud
  3. Monday, 02 March 2020

Hi,

When I try to create a device in ProfiCloud, I get an "Internal server error - Please contact an administrator". I have successfully entered the UUID and the PLC is not registered.

 

1

Dan Clark Accepted Answer Pending Moderation
0
Votes
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Hello Cris,

Can you ping 8.8.8.8 from PuTTY? You may not be able to connect to the internet with your current network configuration.

  1. more than a month ago
  2. Proficloud
  3. # 1
Arno PLCnext Team Accepted Answer Pending Moderation
0
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Hi Cris,

seems that you have connection to the internet, because is says "Proficloud is reacheable and available". Could you send me the first 5 digits the your UUID, so that I can do some investigations?

 

Regards,

Arno


Phoenix Contact Electronics Headquarter - Support Center

  1. more than a month ago
  2. Proficloud
  3. # 2
  • Page :
  • 1


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