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  1. nikhilvijayan
  2. Proficloud
  3. Friday, 27 December 2019

Sir,

Can you please advise how my Customer can get email alerts   for metrics created from Proficloud ?

Arno PLCnext Team Accepted Answer Pending Moderation
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Hello,

this feature is still not available in proficloud. It should be a feature of the next major update of the proficloud, during this year. I am sorry that I have no bette news for you regarding this matter.


Phoenix Contact Electronics Headquarter - Support Center

  1. more than a month ago
  2. Proficloud
  3. # 1
Arno PLCnext Team Accepted Answer Pending Moderation
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Hello, 

I got the information that the alarming function should be available by beginning of February. 


Phoenix Contact Electronics Headquarter - Support Center

  1. more than a month ago
  2. Proficloud
  3. # 2
dhoysan Accepted Answer Pending Moderation
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I have two questions on this topic:

  • Will customers have the ability to acknowledge the alarm? For example, will the alarm keep repeating until someone acknowledges it? Or can the alarm be sent to a second group of people if no one in the first group respond?
  • If a customer does receive an sms or email notification, can they send a text message or email back to proficloud and ultimately turn on an output on their PLC?
  1. more than a month ago
  2. Proficloud
  3. # 3
Arno PLCnext Team Accepted Answer Pending Moderation
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Hi,

this alarming function will send out e-mail or SMS to the configured recipients. You can also select more than one recipient for one alarm. However, as far as I see, an acknowledge or a remote controlling of the PLC will be not supported in this first step.


Phoenix Contact Electronics Headquarter - Support Center

  1. more than a month ago
  2. Proficloud
  3. # 4
dhoysan Accepted Answer Pending Moderation
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Thanks Arno!

  1. more than a month ago
  2. Proficloud
  3. # 5
Arne Smets Accepted Answer Pending Moderation
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How am I able to add notifications? Can I use it for watching data, so it sends me an email when it hits a condition? For example, give me an email when a tank is empty.

 

Arne

  1. one week ago
  2. Proficloud
  3. # 6
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