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  1. fcorti
  2. Proficloud
  3. Thursday, 28 November 2019

Dear All good afternoon,

I've just delete my accout itcf01 because I met some issues on the Appstore registration.

I create a  newone account named fcorti, with the same e-mail (fcorti@phoenixcontact.combut I was NOT ABLE to :

  • ADD the previous AXCF2152 UUID XXXXXXXXX-XXXX-XXXX-XXXX-XXXXXX-->"Bad Request-Creating the appliance failed -the appliance already exists"

 NOTE: I've just deleted my previous account, everything must be deleted and disconneted with it.

  • Enter into APPSTORE with new fcorti accout --> it shows me white page with Logging in.. message on top and Refresh below but iit is freezed

What I have to do ?

Is it a time delay to delete everything to itcf01 old account?

Waiting for your kindly feedbacks

Best Greetings

Fabrizio

 

 

 

 

 

   
   
Accepted Answer
Arno PLCnext Team Accepted Answer Pending Moderation
0
Votes
Undo

Hi,

If you want to delete an account, please make sure all appliances have been removed from the solutions and that the ownership has been released:

proficloud -> MyAppliances -> select an UUID -> Release Ownership

-

Arno


Phoenix Contact Electronics Headquarter - Support Center

  1. more than a month ago
  2. Proficloud
  3. # Permalink


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