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  1. fcorti
  2. Proficloud
  3. Thursday, 28 November 2019

Dear All good afternoon,

I've just delete my accout itcf01 because I met some issues on the Appstore registration.

I create a  newone account named fcorti, with the same e-mail (fcorti@phoenixcontact.combut I was NOT ABLE to :

  • ADD the previous AXCF2152 UUID XXXXXXXXX-XXXX-XXXX-XXXX-XXXXXX-->"Bad Request-Creating the appliance failed -the appliance already exists"

 NOTE: I've just deleted my previous account, everything must be deleted and disconneted with it.

  • Enter into APPSTORE with new fcorti accout --> it shows me white page with Logging in.. message on top and Refresh below but iit is freezed

What I have to do ?

Is it a time delay to delete everything to itcf01 old account?

Waiting for your kindly feedbacks

Best Greetings







Accepted Answer
Arno PLCnext Team Accepted Answer Pending Moderation


If you want to delete an account, please make sure all appliances have been removed from the solutions and that the ownership has been released:

proficloud -> MyAppliances -> select an UUID -> Release Ownership



Phoenix Contact Electronics Headquarter - Support Center

  1. more than a month ago
  2. Proficloud
  3. # Permalink

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