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  1. vince
  2. PLCnext Engineer
  3. Monday, 02 December 2019

I have a Phoenix touchscreen which we used for the old cotrollers (1050), but now we are trying to connect it to the new controllers (AXC F 2152), but it says: File not found! While when I open the exact IP address in my browser I can see my HMI screen. Is there something I am missing in the new PLCnext engineer software?

Frank PLCnext Team Accepted Answer Pending Moderation
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Hi vince,

hmm, without knowing more it is hard to help you out here.

Can you tell me which device you're using and post maybe a picture of the message?

cu

Frank


Phoenix Contact Electronics Headquarter - PLCnext Runtime Product Management and Support

  1. more than a month ago
  2. PLCnext Engineer
  3. # 1
vince Accepted Answer Pending Moderation
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Hello Frank,

Yes ofcourse it is the

Touch Panel - WP 10T - 2700934

I have attached several files for more clearence on the error.

Attachments (3)
  1. more than a month ago
  2. PLCnext Engineer
  3. # 2
Oliver PLCnext Team Accepted Answer Pending Moderation
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Hello Vince,
this WP 10T does not support the ehmi HTML5.
It does only support Web Visit
The microbrowser can not display the EHMI of PLCnext PLCs.
You need a BWP 2070 or WP 4000.

kind regards,
Oliver

Phoenix Contact Electronics Headquarter - PLCnext Runtime Product Management and Support

  1. more than a month ago
  2. PLCnext Engineer
  3. # 3
vince Accepted Answer Pending Moderation
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Hello Oliver,

Thank you for your response, then I will look for a different touchscreen. Thank you

  1. more than a month ago
  2. PLCnext Engineer
  3. # 4
peterdallmann Accepted Answer Pending Moderation
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Hi Vince,

go with an WP4000 series. I did the same mistake when I needed a new HMI fast. Was only looking that the new HMI could run HTML 5 but that did not go to well. I managed to get a temporary system running and installed later the WP4000. The BWP is an option but the WP4000 is the better choice in my opinion.

  1. more than a month ago
  2. PLCnext Engineer
  3. # 5
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